Attention OnPath Members!

Significant enhancements are coming to your membership as we complete our merger with Louisiana FCU.

What's happening.

In June 2025, we will take a significant step forward in the combination of Louisiana Federal and OnPath Credit Unions. We've included some helpful information on this page to prepare you for what's to come and steps to take now to make this transition easier.

See what you can do to prepare

After our full Banking System Upgrade is complete in June you can expect:

15 branches and an expanded ATM/ITM network, putting us closer to where you live and work.
Full access to the LaPlace, Norco, Gramercy, Hammond, and Gonzales Branches.
A brand-new OnPath Online & Mobile Banking experience.
New telephone banking system, Call24, offering the same 24/7 access to your balances and transactions.

Important Upcoming Dates

May 17th

Last day to add new payees (bills) to Bill Pay in the current OnPath Online Banking system. All payments scheduled through June 2nd will still be delivered. On June 3rd, when you log into the NEW Online Banking system, confirm your bills are correct.

May 29^th

Savvy Money, Credit Card Single Sign-On, Check Orders, and External Account/Loan connections will be disconnected. You will have to re-register to access these functions on June 3rd.

Last day to use Zelle through OnPath Online & Mobile Banking systems.

May 30th

All branches open for normal business hours.

OnPath Online & Mobile banking systems become unavailable.

Zelle access no longer available. Sending and receiving funds through Zelle will be unavailable. You will need to re-register with Zelle on June 3rd, using the phone number or email address OnPath has connected to your account.

May 31st -
June 2nd

All OnPath Credit Union and Louisiana FCU branches will be closed.

ITM withdrawals, deposits and loan payment will be limited.

Debit card purchases and cash withdrawals will be limited.

Telephone Banking will be unavailable.

Online and Mobile Banking will be unavailable.

June 3rd

All branches will re-open as OnPath Credit Union.

Members should delete the old OnPath or Louisiana Federal Mobile App and can begin downloading the new unified OnPath Mobile App. Members will begin using Online Banking by visiting BeOnPath.org. All members will log in by using their current username. If your old password does not work you may work on resetting your password via self service.

What to expect in June 2025

What's staying the same

OnPath paper checks - Your checks and check orders will remain the same.
Direct deposits - Paychecks, Social Security, and other deposits will continue as usual.
Automatic payments (ACH) - Any scheduled bill payments (utilities, insurance, subscriptions, etc.) will process as expected.
Accounts and loans - Your checking, savings, and loan products will remain unchanged.
Bill Pay - If you are a Bill Pay user, most of your payees will transfer automatically to the new OnPath Digital Banking suite.

What will change in the future

OnPath VISA^® debit card - Your current card will continue working for an extended period after June 2025. A new OnPath MasterCard Debit Card will be issued in late Summer/Fall 2025 to replace it.
OnPath VISA credit cards - Your VISA^® credit card will remain active until February 2026. Before this date, you'll receive a new MasterCard Credit Card.
Digital banking - A brand-new OnPath Mobile App launches in June 2025. You’ll need to download the new app. More details will be sent as the launch approaches.
Zelle - You may need to re-register with Zelle in the new OnPath Mobile App.
Telephone banking - Our DASI telephone banking system will be replaced with Call24, offering the same 24/7 access to your balances and transactions.

New benefits

More branch locations - Full banking services will now be in LaPlace, Norco, Gramercy, Hammond and Gonzales.
Enhanced ITM capabilities - New features include loan payments without video assistance, mini statements, and more.

What's ahead

Starting now

You will notice more communications headed to your inbox or mailing address. Please keep an eye out for specific communications specially tailored for you.

Coming Soon

Once the full banking system integration is complete, you can continue to use your OnPath VISA Debit and Credit Cards, and OnPath checks. Our routing number will not change. We will keep you informed as to when new cards will be re-issued.

Things you can do to prepare

Update your contact information

Please confirm your contact information so you don't miss any important communications.

In online banking: login and navigate to the top right corner. Select My Settings to edit your personal information.
In Mobile App: at the bottom bar press More. Then on the top right corner select the grind icon and then My Settings.
Don't use digital banking? Call us at (504) 773-7274 or visit any OnPath Branch for assistance.

Nickname your accounts

When Banking systems are integrated, account holders will be able to see individual and joint accounts in Digital Banking and in ITMS using only one debit card. Please nickname your accounts so you can identify each one easily. Log in to your Online accounts from any browser (sorry this is not available in the Mobile App).

Navigate to My Settings on the top right corner. At the bottom under OTHER SETTINGS click on rename and hide your accounts.

Frequently asked questions

What is the timeline for the merger completion?

The merger is set to be completed by June 2025 when we launch our combined banking system, new digital banking system and new telephone banking system.

Will there be any changes to my current account numbers?

For the vast majority of our combined membership your account numbers will remain the same. There is a small fraction of numbers that will change. You will receive mailed communications if this is the case for you. Please ensure we have your most current address.

How will this merger benefit me as a member?

The merger will provide unrestricted access to all 15 branches across the Greater New Orleans Area and the River Parishes, better digital banking capabilities, and more ITM capabilities.

Which new branch locations will be available to me?

For Legacy OnPath members new branch locations will include LaPlace, Norco, Gramercy, Hammond, and Gonzales. For Legacy LFCU members their new branch locations include all OnPath branches in the Southshore, Northshore and Thibodaux regions.

Will my favorite branch remain open?

Yes, all current branches will remain open, and you will have access to additional branches.

What services will be available at the new branches?

Full banking services, including loan payments without video assistance, mini statements, debit card prints, financial counseling and more.

How do I download and register for the new OnPath Mobile App?

The new OnPath Mobile App will be available for download in June 2025. Legacy OnPath members will need to re-register. Legacy LFCU members will be able to log in with their curent name and password.

What changes should I expect in the digital banking experience?

For Legacy OnPath members will have access to a more comprehensive Card Control system, easier external loan payment and transfers and an overall better navigation. Legacy LFCU members will gain access to Zelle, External Transfers and Loan Payments, and Credit Monitoring.

When will I receive my new OnPath MasterCard Debit Card?

New OnPath MasterCard Debit Cards will be issued in late Summer/Fall 2025.

Will my current VISA Credit Card continue to work until I receive the new MasterCard?

Yes, your current VISA Credit Card will remain active until February 2027, before which you will receive a new MasterCard Credit Card.